INSURANCE & PAYPAL
Orders being shipped via USPS have a handling charge included to cover the cost of insurance. Orders being shipped via UPS are also insured, however no handling charge has been added. Also, be sure to disable your pop-up blocking software as PayPal will need to open in a NEW window.
All orders are shipped Prepaid unless credit is approved prior to shipping. This can be done by entering a credit card number during check out or by printing your order and sending a money order or cashiers check. We accept Visa, MasterCard and PayPal.
Once a set of darts has been thrown or piece of equipment has been used, they can not be returned with the exception of a manufacturer's defect. We do this because we do not sell used darts or other equipment. Once you receive your new darts, simply handle the dart to determine if the barrel style and weight are to your liking. If they are not, simply contact customer service at 800-736-0527 for a Return Authorization number.
We will NOT, under any circumstances, accept a return without a Return Authorization number.
If another piece of equipment or darts has a manufacturer's defect, we will be happy to accept your return or put you in touch with the manufacturer to help resolve your problems. If your order comes with a warranty card, please do not forget to fill it out & return it. If your purchase isn't warrantied (where applicable), there isn't too much we can do to help in the event of a problem.
All returns must have a Return Authorization number on the shipping label. Please call, fax or email for an authorization. A restocking fee may be applied at our discretion. All returns subject to inspection.
Again, we will NOT, under any circumstances, accept a return without a Return Authorization number.
Any boxes arriving damaged or opened must be reported to the carrier immediately.
Our Customer Service & Order number is 800-736-0527 and is answered
12pm - 8pm, Monday - Friday. This line is closed on Saturdays.
Our Retail shop can be reached at 423-894-1363 and is open Monday - Friday,
12pm - 8pm and Saturdays 10am - 6pm.
Please know NO ONE answering this line can answer questions concerning your order or account. They do NOT have access to that information!
We are closed on Sundays and all legal holidays.
All times are Eastern Standard Time.
T & A Darts - 5817 Lee Highway - Chattanooga, TN 37421